Access Newswire
accessnewswire.com ↗In their words
“Retention for the quarter was 94%, up 2% from the end of Q1 this year and 3% prior year quarter”
“Our net revenue retention has also continued to grow since last year and now ended Q2 at 124%”
“We moved from retention rates in the high eighties in 2025 to 92% in 2026. This is a fundamental shift in the health of our subscription business”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Access Newswire has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (5)
ACCS reports customer retention improved to 94% (up 2% from Q1) and net revenue retention of 124% in Q2 2026.
Retention rate: 94% (Q2 2026) — “Retention for the quarter was 94%, up 2% from the end of Q1 this year and 3% prior year quarter”
Net revenue retention: 124% (Q2 2026) — “Our net revenue retention has also continued to grow since last year and now ended Q2 at 124%”
ACCESS Newswire Inc reported customer retention improved significantly to 92% in Q1 2026, up from the high 80s in 2025.
Retention rate: 92% (Q1 2026) — “We moved from retention rates in the high eighties in 2025 to 92% in 2026. This is a fundamental shift in the health of our subscription business”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.