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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Automotive (makers, dealers, parts)  /  ACV Auctions Inc.
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Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2026
Years covered
1 entries in all

In their words

“And that's really coming out. I think we're seeing higher buyer NPS as it relates to the sell-through at rate conversion rate, probably than I've seen in several years. So we're seeing some confidence from buyers coming back on conversion rate.”
— George Chamoun, Chief Executive Officer, ACV Auctions Inc. · Earnings call, Q4 2025 · 23 Feb 2026 · NI-B6CF6B7

NPS disclosures (1)

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23 Feb 2026
NPSProgram

And that's really coming out. I think we're seeing higher buyer NPS as it relates to the sell-through at rate conversion rate, probably than I've seen in several years. So we're seeing some confidence from buyers coming back on conversion rate.

— George Chamoun, Chief Executive Officer, ACV Auctions Inc. · Earnings call, Q4 2025 · 23 Feb 2026 · NI-B6CF6B7
Earnings call, Q4 2025 ↗

Retention disclosures (0)

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Lighthouse companies in Automotive (makers, dealers, parts)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.