Admiral
admiral.com ↗In their words
“Admiral Group reports group net promoter score over 50 with customer base growth of 7% during earnings call.”
“Admiral implements hospitality-driven initiatives designed to strengthen client retention and support new business development.”
NPS disclosures (1)
Admiral Group reports group net promoter score over 50 with customer base growth of 7% during earnings call.
Retention disclosures (1)
Admiral implements hospitality-driven initiatives designed to strengthen client retention and support new business development.
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Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.