eXp World Holdings
expworldholdings.com ↗In their words
“Agents with a co-sponsor show 40% higher production and have 10% higher retention rate.”
“AGNT reported a global agent Net Promoter Score of 69 in Q2 2026, down from 77.”
“EXp World Holdings' global agent Net Promoter Score declined to 67 in Q1 2026 from 78 in the prior-year period.”
Disclosed NPS over time
Every Net Promoter Score eXp World Holdings has published, by date.
NPS disclosures (5)
AGNT reported a global agent Net Promoter Score of 69 in Q2 2026, down from 77.
…eXp World Holdings' NPS stepped down slightly sequentially in Q1 2026, indicating potential areas for improvement in agent satisfaction.
…eXp noted a slight sequential decline in agent net promoter scores, still in the 70s, as a barometer of agent satisfaction.
…eXp World Holdings' global agent Net Promoter Score declined to 67 in Q1 2026 from 78 in the prior-year period.
…eXp World Holdings reports agent Net Promoter Score dropped from 76 to 75 in Q3 2025.
Retention disclosures (1)
Retention rate (agents with co-sponsor): 10% (Q2 2026) — “Agents with a co-sponsor show 40% higher production and have 10% higher retention rate.”
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Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.