Agora
agora.io ↗In their words
“Agora achieved dollar-based net retention of 104% in the quarter, up from 94% in the prior year period.”
“Agora achieved net customer retention improving from 94% to 104% alongside seven straight GAAP-profitable quarters and 18% revenue growth.”
“Dollar-Based Net Retention Rate for the quarter was 104%, compared to 94% in the second quarter of 2025.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Agora has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (11)
Agora achieved dollar-based net retention of 104% in the quarter, up from 94% in the prior year period.
Agora achieved net customer retention improving from 94% to 104% alongside seven straight GAAP-profitable quarters and 18% revenue growth.
Agora reported 18% revenue growth in Q2 2026 with discussion of dollar-based net retention rate performance.
Agora reported dollar-based net retention rate of 104% in Q2 2026, up from 94% in Q2 2025.
Net revenue retention: 104% (Q2 2026) — “Dollar-Based Net Retention Rate for the quarter was 104%, compared to 94% in the second quarter of 2025.”
Agora's Q1 2026 revenue grew 13.5% YoY to $37.7M, with dollar-based net retention rate improving to 99% from 95%.
Net revenue retention: 99% (Q1 2026) — “Dollar-Based Net Retention Rate for the quarter was 99%, compared to 95% in the first quarter of 2025”
Net revenue retention (Shengwang): 89% (trailing 12-month ended Dec 31, 2025) — “Dollar-Based Net Retention Rate • Shengwang : 89% for the trailing 12-month period ended December 31, 2025.”
Net revenue retention (Agora): 109% (trailing 12-month ended Dec 31, 2025) — “Dollar-Based Net Retention Rate • Agora : 109% for the trailing 12-month period ended December 31, 2025.”
Net revenue retention (Shengwang): 90% (trailing 12-month ended September 30, 2025) — “Shengwang: 90% for the trailing 12-month period ended September 30, 2025”
Net revenue retention (Agora): 108% (trailing 12-month ended September 30, 2025) — “Agora: 108% for the trailing 12-month period ended September 30, 2025”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.