American Financial Group, Inc.
afginc.com ↗In their words
“Retention rate (Property and Casualty Group, including workers' comp): 3% (Q1 2026) — “Average renewal rates, including workers' comp were up approximately 3% overall.”
“Retention rate (Property and Casualty Group, including workers' comp): 4% (Q4 2025) — “Average renewal rates, including workers' comp were up approximately 4% overall.”
“Retention rate (Property and Casualty Group, excluding workers' comp): 5% (Q4 2025) — “Average renewal rates across our Property and Casualty Group, excluding workers' comp, were up approximately 5% for the quarter.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (6)
American Financial Group achieved persistent renewal rate gains, reshaping growth prospects.
American Financial reports overall renewal rate increases for 35 consecutive periods, intending to maintain satisfactory renewal pricing.
Retention rate (Property and Casualty Group, including workers' comp): 3% (Q1 2026) — “Average renewal rates, including workers' comp were up approximately 3% overall.”
Retention rate (Property and Casualty Group, including workers' comp): 4% (Q4 2025) — “Average renewal rates, including workers' comp were up approximately 4% overall.”
Retention rate (Property and Casualty Group, excluding workers' comp): 5% (Q4 2025) — “Average renewal rates across our Property and Casualty Group, excluding workers' comp, were up approximately 5% for the quarter.”
Retention rate (Property and Casualty Group): 5% (Q3 2025) — “Average renewal pricing across our Property and Casualty Group was up approximately 5% in the third quarter, both including and excluding workers' comp.”
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Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.