Americold Realty Trust, Inc.
americold.com ↗In their words
“You can see this reflected in both our churn rate, which remains low at 2.1% and in the consistency of our storage revenue from fixed commitments.”
“Our customer churn rate remains low at 2.5%, further validating our view that service remains a top priority to our customers.”
“Low customer churn rate, which has remained stable in the low single digits”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Americold Realty Trust, Inc. has published, by date. Where several business units report, the one reported most often is shown.
Churn (per period, as reported)
Retention disclosures (4)
Churn: 2.1% (Q2 2026) — “You can see this reflected in both our churn rate, which remains low at 2.1% and in the consistency of our storage revenue from fixed commitments.”
Churn: 2.5% (Q1 2026) — “Our customer churn rate remains low at 2.5%, further validating our view that service remains a top priority to our customers.”
Churn: 1% (Q4 2025) — “low customer churn rate, which has remained stable in the low single digits”
Churn: 1% (Q3 2025) — “Customer churn remains in the low single digits”
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Lighthouse companies in Real estate & homebuilding
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.