Andina Bottling
andina.pe ↗In their words
“During the third quarter, 84.2% of the Company’s total net revenue was generated through our digital platforms, an increase of 4.0 percentage points compared to the same period last year. Customer satisfaction, measured by the Net Promoter Score (NPS), reached 59.2%, up 1.6 percentage points year over year.”
“During the first quarter, 84.2% of the Company’s total net revenue was generated through our digital platforms, representing an increase of 19 percentage points compared to the same period last year, with customer satisfaction levels (Net Promoter Score (NPS)) of approximately 58.2%.”
“Andina Bottling measures customer satisfaction using Net Promoter Score as part of Q3 2026 sales and operations reporting.”
Disclosed NPS over time
Every Net Promoter Score Andina Bottling has published, by date.
NPS disclosures (5)
Andina Bottling measures customer satisfaction using Net Promoter Score as part of Q3 2026 sales and operations reporting.
During the third quarter, 84.2% of the Company’s total net revenue was generated through our digital platforms, an increase of 4.0 percentage points compared to the same period last year. Customer satisfaction, measured by the Net Promoter Score (NPS), reached 59.2%, up 1.6 percentage points year over year.
During the second quarter, 86.0% of the Company’s total net revenue was generated through our digital platforms, representing an increase COCA-COLA ANDINA 2Q26 EARNINGS RELEASE www.koandina.com - 3 - of 15 percentage points compared to the same period last year, with client satisfaction levels (Net Promoter Score (NPS)) of approximately 60.4%.
During the first quarter, 84.2% of the Company’s total net revenue was generated through our digital platforms, representing an increase of 19 percentage points compared to the same period last year, with customer satisfaction levels (Net Promoter Score (NPS)) of approximately 58.2%.
…are EBITDA generated by their operation in local currency, consolidated EBITDA in Chilean pesos, market share, sustainability indicators (Water Use Ratio; % returnability and % resin recycled in bottles in the operations where applicable), NPS (Customer Satisfaction Indicator) and certain individualized goals in the event that the Company’s Chief Executive Officer so determines.
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Consumer goods & food
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.