Apollo Strategic Growth Capital
apollostrategiccomms.com ↗In their words
“Maintaining an impressive 95% customer retention rate”
“Continued share gains and strong customer retention • Total New Wins Value of $3.3 billion • 96% Customer retention rate”
“96% customer retention rate in 2025, excluding CWT”
NPS disclosures (1)
Target/Results 2025 Actual Performance 70% Financial Target 45% Adjusted EBITDA (1) $530M $531M (2) 25% Cash from Operations less Capex $150M $140M 15% Customer Results 5% Client NPS (3) Exceeded our target performance level by delivering strong customer experience and satisfaction Exceeds Target 5% Net Win-Loss Volume (4) Our Net Win-Loss Volume met our threshold…
Retention over time
Retention figures Apollo Strategic Growth Capital has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (3)
Retention rate: 95% (Q2 2026) — “maintaining an impressive 95% customer retention rate”
Retention rate: 96% (FY2025) — “Continued share gains and strong customer retention • Total New Wins Value of $3.3 billion • 96% Customer retention rate”
Retention rate (excluding CWT): 96% (FY2025) — “96% customer retention rate in 2025, excluding CWT”
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Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.