ArcBest Corporation
arcb.com ↗In their words
“And we have executed on that the second quarter. Our service is in an amazing place, and we hear feedback from our customers, our internal NPS continues to improve. So it is really about maintaining that consistency in the network with dynamic.”
NPS disclosures (1)
And we have executed on that the second quarter. Our service is in an amazing place, and we hear feedback from our customers, our internal NPS continues to improve. So it is really about maintaining that consistency in the network with dynamic.
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.