AskNicely
asknicely.com ↗In their words
“AskNicely launched AI agents to automate customer insights and reputation management, with customers using Response Agent to handle positive reviews and high NPS feedback.”
“AskNicely launches Reputation Manager to link customer feedback to retention, cost reduction and growth.”
NPS disclosures (1)
AskNicely launched AI agents to automate customer insights and reputation management, with customers using Response Agent to handle positive reviews and high NPS feedback.
Retention disclosures (1)
AskNicely launches Reputation Manager to link customer feedback to retention, cost reduction and growth.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.