Automation Anywhere
automationanywhere.com ↗In their words
“Automation Anywhere reports an NPS of 72 in Q2, supported by partner-led wins.”
“Automation Anywhere reported NPS of 9.4 and achieved 69% reduction in escalations with platform upgrade.”
“Automation Anywhere improved customer support with a 3.5% year-over-year increase in Customer Effort Score and 75% increase in community forum best-answer rates.”
NPS disclosures (3)
Automation Anywhere reports an NPS of 72 in Q2, supported by partner-led wins.
Automation Anywhere reported NPS of 9.4 and achieved 69% reduction in escalations with platform upgrade.
Automation Anywhere improved customer support with a 3.5% year-over-year increase in Customer Effort Score and 75% increase in community forum best-answer rates.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.