AvalonBay Communities
avalonbay.com ↗In their words
“The target range was set at 29-33 for each period with a threshold goal of 25 corresponding to a 50% payout, and a maximum goal of 37 corresponding to a 200% payout. The final weighted NPS for 2025 was 33.5 (34 for the first half and 33 for the second half), resulting in a weighted 112.5% achievement. Aval”
“AvalonBay Communities reported a mid-lease Net Promoter Score of 34 in Q4 2025.”
“Achieve Mid-Lease Net Promoter Score of 33 by 2025”
Disclosed NPS over time
Every Net Promoter Score AvalonBay Communities has published, by date.
NPS disclosures (4)
Achieve Mid-Lease Net Promoter Score of 33 by 2025
The target range was set at 29-33 for each period with a threshold goal of 25 corresponding to a 50% payout, and a maximum goal of 37 corresponding to a 200% payout. The final weighted NPS for 2025 was 33.5 (34 for the first half and 33 for the second half), resulting in a weighted 112.5% achievement. Aval
AvalonBay Communities reported a mid-lease NPS and a 41% turnover rate in 2025, the lowest in company history.
AvalonBay Communities reported a mid-lease Net Promoter Score of 34 in Q4 2025.
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Real estate & homebuilding
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.