Bank of Montreal
bmo.com ↗In their words
“Key Priority: Drive client loyalty and deliver enhanced One Client experiences • Maintained strong client loyalty in Personal and Business Banking and Commercial Banking, as measured by Net Promoter Score (NPS) (1) •”
“Key Priority: Drive client loyalty and deliver enhanced One Client experiences • Maintained strong client loyalty in Personal and Business Banking and Commercial Banking, as measured by Net Promoter Score (NPS) (1) •”
NPS disclosures (3)
Banking (1) reported net income was C$2,810 million, an increase of C$800 million or 40% from the prior year. • Continued strengthening of client loyalty in Personal and Business Banking, Commercial Banking and Private Wealth, as measured by Net Promoter Score (2) .
Key Priority: Drive client loyalty and deliver enhanced One Client experiences • Maintained strong client loyalty in Personal and Business Banking and Commercial Banking, as measured by Net Promoter Score (NPS) (1) •
Key Priority: Drive client loyalty and deliver enhanced One Client experiences • Maintained strong client loyalty in Personal and Business Banking and Commercial Banking, as measured by Net Promoter Score (NPS) (1) •
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.