Bank of Nova Scotia (The)
scotiabank.com ↗In their words
“In 2025, over 30,000 iLEAD courses were completed, with an overall Net Promoter Score (NPS) of 71, above an internal target of 51. iLEAD furthers people leader skills in coaching and feedback, career development, change and resilience, and enabling high performing and inclusive teams.”
NPS disclosures (1)
In 2025, over 30,000 iLEAD courses were completed, with an overall Net Promoter Score (NPS) of 71, above an internal target of 51. iLEAD furthers people leader skills in coaching and feedback, career development, change and resilience, and enabling high performing and inclusive teams.
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.