BJ's Wholesale Club
bjs.com ↗In their words
“For the fourth consecutive year, we achieved a 90% tenured renewal rate.”
“S&P lifts BJ's Wholesale outlook to positive, citing 90% renewal rate held firm through price adjustments.”
“BJ's reported membership renewal rates of 90% alongside strong comp growth and membership fee income growth.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures BJ's Wholesale Club has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (4)
S&P lifts BJ's Wholesale outlook to positive, citing 90% renewal rate held firm through price adjustments.
BJ's reported membership renewal rates of 90% alongside strong comp growth and membership fee income growth.
BJ's reported a 90% tenured membership renewal rate during Q1 earnings, with more than 8 million total members.
Retention rate: 90% (FY2025) — “For the fourth consecutive year, we achieved a 90% tenured renewal rate.”
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Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.