Blend Labs
blend.com ↗In their words
“For the first 9 months of 2025, we've only had a few smaller customers indicate their intention to churn, which in aggregate represent less than 10 basis points of 2024 HMDA share.”
“Blend was recognized for leadership in AI-driven decisioning that enables customer experiences leading to increased customer retention at enterprises.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Blend was recognized for leadership in AI-driven decisioning that enables customer experiences leading to increased customer retention at enterprises.
Churn: 0.1% (9M 2025) — “For the first 9 months of 2025, we've only had a few smaller customers indicate their intention to churn, which in aggregate represent less than 10 basis points of 2024 HMDA share.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.