Box, Inc.
box.com ↗In their words
“Box lifted net retention to 106% in Q2 FY27 while beating revenue and billings estimates.”
“Box reports Q2 FY27 net retention rate improved to 106% with Enterprise Advanced as key growth driver.”
“Net retention rate improved to 106%”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Box, Inc. has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (18)
Box showed improvements in customer retention and net revenue retention driven by cross-functional use cases and wall-to-wall deployments.
Box achieved its highest net retention rate in 13 quarters, with accelerating constant currency revenue growth, though the specific retention percentage is not stated.
Box lifted net retention to 106% in Q2 FY27 while beating revenue and billings estimates.
Box is driving higher net retention alongside seat expansion and price per seat uplift.
Box reports Q2 FY27 net retention rate improved to 106% with Enterprise Advanced as key growth driver.
Box raises FY27 guidance by $10 million with billings growth of 17%.
Net revenue retention: 106% (Q2 2026) — “Net retention rate improved to 106%”
Box reported net revenue retention of 106% in Q2 2022, up from 103% in Q1.
Box insider stock sale; net retention rate mentioned as a key metric for long-term performance.
Box's net retention rate rose to 105% in Q1, up from 102% a year ago, driven by Enterprise Advanced seat expansion.
Box achieved 11% revenue growth in Q1 while net retention hit 105%.
Analysts asked about Box's net revenue retention outperformance during Q1 earnings call.
Box reported net retention rate of 105%, up from 102% in the prior year and above 104% guidance, driven by Enterprise seat expansion.
Box delivered robust Q1 FY27 results, exceeding guidance on revenue, billings, operating margin and net retention rate.
Net revenue retention: 105% (Q4 FY2026 (April 30, 2026)) — “Our net retention rate was 105% and 102% as of April 30, 2026 and 2025, respectively.”
Box shows improving net revenue retention as a leading growth indicator.
Net revenue retention: 104% (January 31, 2026) — “Our net retention rate was approximately 104% and 102% as of January 31, 2026 and 2025, respectively.”
Net revenue retention: 104% (Q3 FY2025) — “improvement in our Q3 net retention rate to 104%”
70 earlier entries are in the full version. Get full access →
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.