Bridgeline Digital, Inc.
bridgeline.com ↗In their words
“Net revenue retention, which includes renewals and license expansion was 107% for our core product line.”
“HawkSearch customers have less than 4% churn rate.”
“Bridgeline reports net revenue retention of 105% in record Q4 and fiscal 2026 results, demonstrating continued customer investment.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Bridgeline Digital, Inc. has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (12)
Bridgeline reports net revenue retention of 105% in record Q4 and fiscal 2026 results, demonstrating continued customer investment.
Net revenue retention (HawkSearch (Core Products)): 105% (FY2025) — “The company expects Core products to achieve double-digit growth and NRR above 105% for fiscal 2026... net revenue retention of 105% demonstrates continued customer investment in the platform.”
Net revenue retention (Core): 106% (Q3 FY2026) — “Core NRR was 106%. This reflects strong retention and expansion across Bridgeline's core customer base”
Bridgeline reports core net revenue retention of 106% in Q3 FY2026 financial results.
Bridgeline Digital reported Core Net Revenue Retention of 106%, reflecting continued customer expansion.
Bridgeline Digital reports 107% net revenue retention in Q2 2026 with core products showing strong customer retention.
Bridgeline Digital core products achieved 107% net revenue retention rate in Q2 2026, indicating strong customer satisfaction with 82% pipeline growth.
Bridgeline Digital's net revenue retention sustainability above 105% indicates product resonance with existing customers.
Net revenue retention (Core products): 107% (Q1 FY2026) — “Core products Net Revenue Retention (NRR) was 107% in the first quarter of fiscal 2026.”
Net revenue retention (core products): 107% (Q1 2026) — “Net revenue retention, which includes renewals and license expansion was 107% for our core product line.”
Net revenue retention (Core products): 117% (FY2025) — “Core products, led by the HawkSearch suite and it's AI products, grew by 16% and had 117% Net Revenue Retention, which demonstrates customer satisfaction and demand for our AI-powered product discovery”
Churn (HawkSearch): 4% (FY2025) — “HawkSearch customers have less than 4% churn rate.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.