Bright Horizons Family Solutions Inc.
brighthorizons.com ↗In their words
“Strong Retention Mission-critical employer benefit 110%+ Net Revenue Retention”
“Approximately 95% client retention rate over the past 10 years”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Net revenue retention (Back-Up Care): 110% — “Strong Retention Mission-critical employer benefit 110%+ Net Revenue Retention”
Retention rate: 95% (past 10 years) — “approximately 95% client retention rate over the past 10 years”
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Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.