Burke & Herbert Financial Services Corp.
burkeandherbertbank.com ↗NPS disclosures (1)
…to each metric are as follows: Metric Weight Fully diluted earnings per share (EPS) 35% Return on equity calculated on a GAAP basis (ROE) 30% Non-performing assets (NPA) 15% Customer Service NPS Score/ Strategic and Individual Goals 20% The AIP allows the Committee to adjust, in its discretion, the performance goals and the awards during the plan year or at year-end to…
Retention disclosures (0)
No retention figures yet.
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Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.