CAE Inc
cae.com ↗In their words
“Customer attrition will be less than 1% of our Civil revenue”
“Increase customer value and loyalty through product excellence, high service reliability, and improved customer advocacy, including achieving a Net Promoter Score above 20 or higher and sustaining service level agreement performance at or above 99.99%.”
NPS disclosures (1)
Increase customer value and loyalty through product excellence, high service reliability, and improved customer advocacy, including achieving a Net Promoter Score above 20 or higher and sustaining service level agreement performance at or above 99.99%.
Retention disclosures (1)
Retention rate (Civil training network): 99% (Q1 2027) — “customer attrition will be less than 1% of our Civil revenue”
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Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.