CCC Intelligent Solutions
cccintelligent.com ↗In their words
“Our gross dollar retention was once again 99%, a testament to the value we provide and the strength of our client relationships.”
“CCC Intelligent Solutions reported gross dollar retention at 99% and net dollar retention improving to 106% in Q4, up from 105% in Q3.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures CCC Intelligent Solutions has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (6)
Net revenue retention (Software): 107% (Q1 2026) — “Software NDR March 31, 2026: 107%”
Gross revenue retention (software): 98% (Q1 2026) — “In Q1 2026, our GDR was 98%, down from 99% last quarter”
CCC Intelligent Solutions reported gross dollar retention at 99% and net dollar retention improving to 106% in Q4, up from 105% in Q3.
Net revenue retention (Software): 106% (Q4 2025) — “Software NDR...Quarter Ended December 31...106% [2025]...105% [2024]”
Gross revenue retention (software): 99% (Q4 2025) — “Our gross dollar retention was once again 99%, a testament to the value we provide and the strength of our client relationships.”
Net revenue retention (Software (carriers and shops)): 107% (Q2 2025) — “Software NDR for the quarter ended June 30, 2025 was 107%, compared to 107% in the prior year”
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Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.