Certara, Inc.
certara.com ↗In their words
“The software net retention rate was 106% in the quarter. Looking at our software bookings performance by tier, we saw performance at or above plan across all 3 customer tiers”
“The software net retention rate was 107% in the quarter and 105% on the year, consistent with our plan.”
“The software net retention rate was 104% in the quarter, consistent with our full year plan.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Certara, Inc. has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (3)
Net revenue retention (software): 106% (Q1 2026) — “The software net retention rate was 106% in the quarter. Looking at our software bookings performance by tier, we saw performance at or above plan across all 3 customer tiers”
Net revenue retention (software): 107% (Q4 2025) — “The software net retention rate was 107% in the quarter and 105% on the year, consistent with our plan.”
Net revenue retention (software): 104% (Q3 2025) — “the software net retention rate was 104% in the quarter, consistent with our full year plan.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.