Verticals / Transport & logistics / Charlotte Douglas International Airport
CD
Charlotte Douglas International Airport
—
Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2026
Years covered
1 entries in all
In their words
“CLT's passenger satisfaction score improved by 22 points but still ranks near the bottom of mega airports.”
NPS disclosures (1)
24 Sep 2026
CSAT+22pt
CLT's passenger satisfaction score improved by 22 points but still ranks near the bottom of mega airports.
— reported by bizjournals.com · 24 Sep 2026 · NI-83BA60D
bizjournals.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.


