CNH Industrial N.V.
cnhind.com ↗In their words
“CNH Industrial's Net Promoter Score improved by eight points year-on-year, reflecting improved service and product quality.”
NPS disclosures (2)
CNH Industrial's Net Promoter Score improved by eight points year-on-year, reflecting improved service and product quality.
EBIT bridge (2) Net Promoter Score in 2025 vs 2024 $230M 2025 cost savings $550M cumulative savings target through 2030 Operational excellence $34M Strategic Sourcing savings1 25 bps in 2025, 100-150 bps by 2030 $45M Manufacturing Efficiency savings1 35 bps in 2025, 50 bps by 2030 Quality as a mindset $151M Quality cost improvement1 (warranty expense and manufacturing quality
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.