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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Consumer goods & food  /  Coca-Cola HBC AG
78
Latest disclosed NPS
20 Apr 2026
4
NPS entries
1 with a number
2026
Years covered
4 entries in all

In their words

“In 2025, our Net Promoter Score increased from 66 to 78, supported by an improvement in case resolution”
— reported by coca-colahellenic.com · 20 Apr 2026 · NI-E3CFE30
“Our Net Promoter Score has increased from 59 to 65”
— reported by coca-colahellenic.com · 20 Apr 2026 · NI-C48B1FE
“Net promoter score of 78, up from 66”
— reported by coca-colahellenic.com · 20 Apr 2026 · NI-62A6F79

NPS disclosures (4)

Search the database →

20 Apr 2026
NPS78

In 2025, our Net Promoter Score increased from 66 to 78, supported by an improvement in case resolution

— reported by coca-colahellenic.com · 20 Apr 2026 · NI-E3CFE30
coca-colahellenic.com ↗
20 Apr 2026
NPS65

…our Net Promoter Score has increased from 59 to 65

— reported by coca-colahellenic.com · 20 Apr 2026 · NI-C48B1FE
coca-colahellenic.com ↗
20 Apr 2026
NPSProgram

We now consider Net Promoter Score® an important metric to measure customer satisfaction

— reported by coca-colahellenic.com · 20 Apr 2026 · NI-FCA21B9
coca-colahellenic.com ↗
20 Apr 2026
NPS78

Net promoter score of 78, up from 66

— reported by coca-colahellenic.com · 20 Apr 2026 · NI-62A6F79
coca-colahellenic.com ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.