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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Cognizant

Cognizant

TechnologyIT services & consultingIT ServicesCTSHFortune 500 #205
cognizant.com ↗
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Latest disclosed NPS
no score published
2
NPS entries
0 with a number
2026
Years covered
2 entries in all

In their words

“This includes five mega deals with TCV of $500 million or greater. Our net promoter scores reached a record high in 2025, from when I started three years ago. We expanded the breadth and depth of our partnerships across the hyperscaler and AI-native landscapes.”
— Ravi Kumar, Chief Executive Officer, Cognizant · Earnings call, Q4 2025 · 4 Feb 2026 · NI-617DC72
“And Cognizant’s commitment to client excellence has been clearly recognized. The Company’s net promoter score—a key indicator of client satisfaction and loyalty—reached its highest level in four years.”
— Cognizant · SEC proxy statement · filed 17 Apr 2026 · NI-A91D7B5

NPS disclosures (2)

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17 Apr 2026
NPSProgram

And Cognizant’s commitment to client excellence has been clearly recognized. The Company’s net promoter score—a key indicator of client satisfaction and loyalty—reached its highest level in four years.

— Cognizant · SEC proxy statement · filed 17 Apr 2026 · NI-A91D7B5
SEC proxy statement ↗
4 Feb 2026
NPSProgram

This includes five mega deals with TCV of $500 million or greater. Our net promoter scores reached a record high in 2025, from when I started three years ago. We expanded the breadth and depth of our partnerships across the hyperscaler and AI-native landscapes.

— Ravi Kumar, Chief Executive Officer, Cognizant · Earnings call, Q4 2025 · 4 Feb 2026 · NI-617DC72
Earnings call, Q4 2025 ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.