Concentrix
concentrix.com ↗In their words
“With a 98% retention rate across our entire client base”
“Concentrix reported a 98% revenue retention rate in Q3 2026, reflecting a stable client base.”
“Concentrix wins NiCE CX Excellence Award for Currys, demonstrating excellence in Net Promoter Score management.”
NPS disclosures (1)
Concentrix wins NiCE CX Excellence Award for Currys, demonstrating excellence in Net Promoter Score management.
Retention disclosures (2)
Concentrix reported a 98% revenue retention rate in Q3 2026, reflecting a stable client base.
Retention rate: 98% (Q3 2026) — “with a 98% retention rate across our entire client base”
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Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.