Costco Wholesale Corporation
costco.com ↗In their words
“The worldwide rate came in at 89.8%, also up 10 basis points.”
“Our U.S. and Canada renewal rate was 92.3%, up 10 basis points from last quarter.”
“Our US and Canada renewal rate was 92.2%. Up 10 basis points from last quarter.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Costco Wholesale Corporation has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (65)
Costco reports membership renewal rate of 92.3% in the U.S. & Canada and 89.8% worldwide in fiscal 2026.
Costco demonstrates strong customer loyalty with members renewing memberships and continuing to spend more.
Costco reports membership renewal rates at 89.8% worldwide and 92.3% in specific regions amid strong digital sales.
Costco reports executive members account for more than 75% of total sales, with solid worldwide renewal rates and customer loyalty.
Costco reports renewal rates consistently hover at 90%, including 89.8% globally for the most recent fiscal year.
Costco maintains 92% membership renewal rate backed by five straight quarters of earnings beats, supporting strong retail business fundamentals.
Costco reports US and Canada membership renewal rate of 92.3% in fiscal 2026.
Costco reported a worldwide membership renewal rate of 89.8% in Q4 fiscal results.
Costco achieved a U.S./Canada renewal rate of 92.2% in Q4, with fee income up 10.7%.
Retention rate (worldwide): 89.8% (Q4 2026) — “the worldwide rate came in at 89.8%, also up 10 basis points.”
Retention rate (U.S. and Canada): 92.3% (Q4 2026) — “our U.S. and Canada renewal rate was 92.3%, up 10 basis points from last quarter.”
Costco reports a membership renewal rate of 89.7%, demonstrating strong customer retention alongside a $15 special dividend in 2023.
Costco reports a 92.2% membership renewal rate in North America and 89.7% globally as of Q3, demonstrating strong customer loyalty.
Costco's U.S. membership renewal rate of 92% is cited as a key strength alongside strong stock performance.
Costco's 90% membership renewal rate underpins its double-digit earnings trajectory, outpacing Walmart and BJ's Wholesale Club.
Costco membership renewal rates remain strong, driven by executive tier membership growth and digital sales surge of 20.8% year-over-year.
Costco membership renewal rates held above 89% in the latest quarter, supported by steady traffic gains and category strength.
Costco reports a membership renewal rate of 92.3%, described as one of the best loyalty program renewal rates in the US.
Costco's renewal rate of 89.7% and 11% year-over-year increase in membership fee income demonstrate strong customer retention.
Costco maintains membership renewal rates at or above 90% regardless of economic conditions, driven by its low-cost model.
Costco member renewal rate reached 92.3 percent in the United States at fiscal 2025 close.
Costco reports a 92% membership renewal rate, cited as a key growth engine.
Costco commands incredible customer retention due to excellent value delivered over decades.
Costco reported U.S. and Canada renewal rate of 92.2%, up 10 basis points sequentially; worldwide renewal rate held at 89.7%.
Costco ended fiscal year 2025 with 92.3% renewal rate in the United States and Canada.
Costco maintains a 90% membership renewal rate, generating $1.4 billion in near-pure-profit membership fees that support its competitive pricing strategy.
Costco reported 82.9 million paid members renewing at an 89.7% rate with fee income growing 11%.
Costco Wholesale reports North American membership renewal rate of 92.2%, demonstrating strong customer loyalty.
Costco reported member renewal rates of 93% in the US and strong rates globally, reflecting strong member retention.
Costco reported renewal rates exceeding 92% in the US and Canada and nearly 90% globally, providing strong member retention.
Costco reports improved customer retention across its global network, showcasing sustained brand engagement in Q3 FY2026.
Costco reported U.S. and Canada membership renewal rate of 92.2% at Q3 end, up 10 basis points from the prior quarter.
Costco reported U.S. and Canada membership renewal rate of 92.2% during its most recent quarter.
Costco reports a 90% global membership renewal rate, driving $1.4B in quarterly fee income with 11% year-over-year growth.
Costco maintains renewal rates among the highest in retail at close to 90% worldwide and above 93% in the U.S. and Canada.
Costco members renew at approximately 92%, powering the long-term business case.
Costco reports a 92.1% membership renewal rate among its 147 million cardholders, with members renewing because the value proposition is economically sound.
Costco reported a U.S. and Canada membership renewal rate of 92.2%, demonstrating strong member retention.
Costco's worldwide membership renewal rate held steady at 89.7%.
Costco's strategy focuses on membership renewal as a core driver of customer retention and loyalty.
Costco's membership program achieved a 92.2% renewal rate, contributing to strong market performance.
Costco's 90% membership renewal rate powered 12% revenue growth, outperforming market indices.
Costco's renewal rates exceed 92%, demonstrating strong pricing power and customer loyalty.
Costco Wholesale reported high renewal rates and rising executive membership penetration in the latest quarter, indicating strong member loyalty.
Costco reported a U.S. and Canada membership renewal rate of 92.2% and a worldwide renewal rate of 89.7%.
Costco's 90% worldwide membership renewal rate demonstrates resilience and is cited as a key driver of its premium valuation.
Costco reported membership renewal rate of 92.2% in the U.S. and Canada, with global rate of 89.7% as of Q3 2026.
Costco kept members renewing at rates most retailers can only aspire to, showing strong member retention performance.
Costco's core U.S. membership renewal rate was 92% by end of Q2, with global renewal rate just under 90%.
Costco reports U.S. and Canada membership renewal rate of 92.2%, up 10 basis points sequentially; worldwide renewal rate at 89.7%.
Costco membership renewal rate stands at 89.7%, demonstrating strength of its membership flywheel business model.
Retention rate (U.S. and Canada): 92.2% (Q3 2026) — “our US and Canada renewal rate was 92.2%. Up 10 basis points from last quarter.”
Costco's membership renewal rate historically above 93%, a key indicator of business model health.
Costco reports a 92.1% US membership renewal rate, supported by 14% year-over-year membership fee growth.
Costco maintains 90% worldwide membership renewal rate with 82.1 million paid memberships, demonstrating a durable membership model.
Costco reported 89.7% global membership renewal rate, reflecting strong membership economics with 82.1 million paid memberships.
Costco reports 89.7% membership renewal rate with 82.1 million members, strengthening its membership model during inflationary period.
Costco reported a U.S. and Canada renewal rate of 92.1% and strong membership renewal rates at 92.1%.
As of the end of fiscal 2025, Costco's member renewal rate in the U.S. and Canada was 92.3%.
Retention rate (worldwide): 89.7% (Q2 2026) — “the worldwide rate came in at 89.7%, unchanged from last quarter.”
Retention rate (U.S. and Canada): 92.1% (Q2 2026) — “our U.S. and Canada renewal rate was 92.1%, down 10 basis points from last quarter”
Costco reports a slight decline in membership renewal rate despite breaking three sales and membership growth records.
Retention rate (worldwide): 89.7% (Q1 2026) — “Both down 10 basis points from last quarter.”
Retention rate (U.S. and Canada): 92.2% (Q1 2026) — “our US and Canada renewal rate was 92.2%. And the worldwide rate came in at 89.7%. Both down 10 basis points from last quarter.”
Article discusses how a breach in loyalty could result in declining retention rates for Costco, which depends on loyal customers.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.