Coursera
coursera.com ↗In their words
“Coursera's Enterprise net retention dropped to 91% amid 5% revenue decline and significant losses.”
“Coursera reported enterprise segment net revenue retention (NRR) of 91% in Q2 2026 as revenue surged 60%.”
“Net Retention Rate for Enterprise Customers 91% 95% (4)%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (7)
Coursera's Enterprise net retention dropped to 91% amid 5% revenue decline and significant losses.
Coursera reports Q2 2026 Net Retention Rate metric for Enterprise Customers.
Coursera reported enterprise segment net revenue retention (NRR) of 91% in Q2 2026 as revenue surged 60%.
Net revenue retention (Enterprise Customers): 91% (Q2 2026) — “Net Retention Rate for Enterprise Customers … %”
Net revenue retention (Enterprise Customers): 93% (Q1 2026) — “Net Retention Rate 93% Q1 2026 combined Enterprise Customers”
Net revenue retention (Paid Enterprise Customers): 90% (Q1 2026) — “Net Retention Rate for Paid Enterprise Customers … %”
Net revenue retention (Paid Enterprise Customers): 93% (Q4 2025) — “Net Retention Rate for Paid Enterprise Customers … bps”
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Lighthouse companies in Education
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.