CrowdStrike Holdings, Inc.
crowdstrike.com ↗In their words
“Dollar-based net retention of 115% and gross retention of 97%, showcasing best-in-class durability”
“CrowdStrike achieved net revenue retention above 120% with slower 25.8% revenue growth and a forward P/E of ~208.”
“Maintaining a gross retention rate of 97% in each quarter of fiscal 2026”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (12)
CrowdStrike achieved net revenue retention above 120% with slower 25.8% revenue growth and a forward P/E of ~208.
CrowdStrike management reported that both net and gross retention improved, tracked via net new annual recurring revenue (ARR).
CrowdStrike's Falcon Flex is expected to support customer retention and expansion over time.
CrowdStrike achieved record net new ARR and improved dollar-based gross and net retention in Q2.
CrowdStrike's bundled sales strategy aims to drive net revenue growth and improve customer retention.
CrowdStrike highlighted strengthening retention rates and increased module adoption as factors supporting revenue growth in Q1 earnings call.
CrowdStrike demonstrated improving net retention and strong cross-sell momentum via Falcon Flex with robust low-to-mid-20s revenue growth.
Net revenue retention: 112.75% (FY2026) — “Our Net Retention Rate was 112%, 111%, 114%, and 115% for the first, second, third, and fourth quarter of fiscal 2026”
Gross revenue retention: 97% (FY2026) — “maintaining a gross retention rate of 97% in each quarter of fiscal 2026”
Analyst upgraded CrowdStrike (CRWD) shares citing higher customer retention as a key reason, alongside ARR growth.
Net revenue retention: 115% (Jan 31 2026) — “The power of our land-and-expand strategy is evidenced by our 115% dollar-based net retention rate as of January 31, 2026”
Gross revenue retention: 97% (Q4 2026) — “dollar-based net retention of 115% and gross retention of 97%, showcasing best-in-class durability”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.