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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

CTM

Business servicesBusiness Travel Services
ctm.net ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2026
Years covered
2 entries in all

In their words

“CTM Asia business delivers solid year-on-year growth with 100% TTV retention and 99.9% client retention.”
— reported by businesstravelnews.com · 27 Feb 2026 · NI-6BD2A52
“CTM reports client retention is 'strong' at or above current levels despite accounting turmoil.”
— reported by thebeat.travel · 27 Feb 2026 · NI-0E3FF76

NPS disclosures (0)

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Retention disclosures (2)

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27 Feb 2026
Retentionup

CTM reports client retention is 'strong' at or above current levels despite accounting turmoil.

— reported by thebeat.travel · 27 Feb 2026 · NI-0E3FF76
thebeat.travel ↗
27 Feb 2026
Retention99.9%

CTM Asia business delivers solid year-on-year growth with 100% TTV retention and 99.9% client retention.

— reported by businesstravelnews.com · 27 Feb 2026 · NI-6BD2A52
businesstravelnews.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.