Currys
currys.co.uk ↗In their words
“Currys UK&I Net Promoter Score increased to 56 in FY 2025/26, up from 49 in the prior year, as services drive profit growth.”
“Currys adopts NiCE CXone platform, achieving a six-point improvement in NPS for its main business and cutting complaints.”
“Currys' Net Promoter Scores have risen every year for the past five years, supporting record customer satisfaction.”
NPS disclosures (3)
Currys adopts NiCE CXone platform, achieving a six-point improvement in NPS for its main business and cutting complaints.
Currys UK&I Net Promoter Score increased to 56 in FY 2025/26, up from 49 in the prior year, as services drive profit growth.
Currys' Net Promoter Scores have risen every year for the past five years, supporting record customer satisfaction.
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.