Dallas Area Rapid Transit (DART)
dart.org ↗In their words
“DART's Net Promoter Score reached a record 33.7 with overall satisfaction at 74.9%, a six-year high.”
“DART customer satisfaction reached 74.9% in FY2026, the highest since 2019, while Net Promoter Score climbed 10.8 points to record level.”
“DART reported achieving its highest-ever Net Promoter Score in customer satisfaction survey results, reflecting increased rider confidence.”
NPS disclosures (3)
DART customer satisfaction reached 74.9% in FY2026, the highest since 2019, while Net Promoter Score climbed 10.8 points to record level.
DART reported achieving its highest-ever Net Promoter Score in customer satisfaction survey results, reflecting increased rider confidence.
DART's Net Promoter Score reached a record 33.7 with overall satisfaction at 74.9%, a six-year high.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.