Definitive Healthcare
definitivehealthcare.com ↗In their words
“As a result, our total NDR of 81% for the year ended December 31, 2025 is lower relative to our total NDR of 85% for the year ended December 31, 2024.”
“For the year ended December 31, 2025, our NDR for Enterprise Customers was 85%. For the year ended December 31, 2024, our NDR for Enterprise Customers was 90%”
“Definitive Healthcare reported year-over-year improvement in net dollar retention rate in Q1.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Definitive Healthcare reported year-over-year improvement in net dollar retention rate in Q1.
Net revenue retention (All customers): 81% (FY2025) — “As a result, our total NDR of 81% for the year ended December 31, 2025 is lower relative to our total NDR of 85% for the year ended December 31, 2024.”
Net revenue retention (Enterprise Customers): 85% (FY2025) — “For the year ended December 31, 2025, our NDR for Enterprise Customers was 85%. For the year ended December 31, 2024, our NDR for Enterprise Customers was 90%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.