DEUTSCHE BANK AKTIENGESELLSCHAFT
deutsche-bank.de ↗In their words
“Monitoring of client satisfaction via surveys, use of internal client data and external market share data Incremental deals won in Corporate Bank Market share for Investment Bank Net promoter score for Private Bank and Asset Management Long-term Opportunity Opportunity of increased revenues and enhanced brand reputation due to well-established feedback mechanisms and…”
NPS disclosures (1)
Monitoring of client satisfaction via surveys, use of internal client data and external market share data Incremental deals won in Corporate Bank Market share for Investment Bank Net promoter score for Private Bank and Asset Management Long-term Opportunity Opportunity of increased revenues and enhanced brand reputation due to well-established feedback mechanisms and…
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.