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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
153%
NRR
13 Aug 2026
2025–26
Years covered
15 entries in all

In their words

“Our TPV retention rate of 188% this quarter demonstrates the depth of these relationships”
— Pedro Arnt, Chief Executive Officer, DLocal Limited · Earnings call, Q2 2026 · 13 Aug 2026 · NI-97F1926
“Our net revenue retention was 153%, the fifth straight quarter above 140%”
— Pedro Arnt, Chief Executive Officer, DLocal Limited · Earnings call, Q2 2026 · 13 Aug 2026 · NI-8CC0900
“TPV retention reached 158% and net revenue retention, 145%”
— Pedro Arnt, Chief Executive Officer, DLocal Limited · Earnings call, Q4 2025 · 18 Mar 2026 · NI-F28CD69

NPS disclosures (0)

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No NPS disclosures yet.

Retention over time

Retention figures DLocal Limited has published, by date. Where several business units report, the one reported most often is shown.

140%145%150%155%160%2026Retention 140% · 17 May 2026Retention 150% · 20 May 2026150Retention 140% · 10 Jun 2026140Retention 152% · 9 Aug 2026152Retention 153% · 15 Aug 2026Retention 153% · 29 Aug 2026153Retention 153% · 13 Sep 2026153Retention 153% · 8 Oct 2026153Retention 153% · 28 Oct 2026153NRR (Local-To-Local Tpv) 149% · 12 Nov 2025149NRR (Local-To-Local Tpv) 158% · 18 Mar 2026158NRR (Local-To-Local Tpv) 152% · 14 May 2026152NRR (Local-To-Local Tpv) 153% · 13 Aug 2026153
RetentionNRR (Local-To-Local Tpv)
140%145%150%155%160%2026Retention 140% · 17 May 2026Retention 150% · 20 May 2026Retention 140% · 10 Jun 2026140Retention 152% · 9 Aug 2026Retention 153% · 15 Aug 2026153Retention 153% · 29 Aug 2026Retention 153% · 13 Sep 2026153Retention 153% · 8 Oct 2026Retention 153% · 28 Oct 2026153NRR (Local-To-Local Tpv) 149% · 12 Nov 2025149NRR (Local-To-Local Tpv) 158% · 18 Mar 2026158NRR (Local-To-Local Tpv) 152% · 14 May 2026152NRR (Local-To-Local Tpv) 153% · 13 Aug 2026153
RetentionNRR (Local-To-Local Tpv)

Retention disclosures (15)

Open in the retention database →

28 Oct 2026
Retention153%

DLocal demonstrates a 153% net revenue retention rate, indicating substantial expansion opportunities within its merchant base.

— reported by seekingalpha.com · 28 Oct 2026 · NI-CBCDA9C
seekingalpha.com ↗
8 Oct 2026
Retention153%

DLocal reported industry-leading net revenue retention of 153% in Q2 2026.

— reported by rutlandherald.com · 8 Oct 2026 · NI-E7287E3
rutlandherald.com ↗
13 Sep 2026
Retention153%

Dlocal achieved a 153% net revenue retention rate in Q2 2026 through an enterprise-focused innovation model.

— reported by fool.com · 13 Sep 2026 · NI-604585A
fool.com ↗
29 Aug 2026
Retention153%

…dLocal achieved a net revenue retention rate of 153%, marking the fifth consecutive quarter above 140%, with TPV retention hitting 188%.

— reported by finance.yahoo.com · 29 Aug 2026 · NI-B003C28
finance.yahoo.com ↗
15 Aug 2026
Retention153%

DLocal reported net revenue retention of 153% and targets 60%–70% TPV growth and 25%–30% gross profit growth in 2026.

— reported by seekingalpha.com · 15 Aug 2026 · NI-98201F8
seekingalpha.com ↗
13 Aug 2026
NRR188%

Net revenue retention: 188% (Q2 2026) — “our TPV retention rate of 188% this quarter demonstrates the depth of these relationships”

— Pedro Arnt, Chief Executive Officer, DLocal Limited · Earnings call, Q2 2026 · 13 Aug 2026 · NI-97F1926
Earnings call, Q2 2026 ↗
13 Aug 2026
NRR153%

Net revenue retention: 153% (Q2 2026) — “our net revenue retention was 153%, the fifth straight quarter above 140%”

— Pedro Arnt, Chief Executive Officer, DLocal Limited · Earnings call, Q2 2026 · 13 Aug 2026 · NI-8CC0900
Earnings call, Q2 2026 ↗
9 Aug 2026
Retention152%

DLocal reported net revenue retention of 152% driven by robust merchant growth and sustained revenue expansion.

— reported by seekingalpha.com · 9 Aug 2026 · NI-71ED052
seekingalpha.com ↗
10 Jun 2026
Retention140%

…dLocal Limited reported revenue retention exceeding 140% for the fourth consecutive quarter, driven by strong merchant retention and large-account growth.

— reported by tipranks.com · 10 Jun 2026 · NI-F19D953
tipranks.com ↗
20 May 2026
Retention150%

DLocal CEO highlights net revenue retention levels of more than 150% as a significant competitive moat.

— reported by marketbeat.com · 20 May 2026 · NI-E314285
marketbeat.com ↗
17 May 2026
Retention140%

…dLocal reported net revenue retention above 140% for a fourth consecutive quarter as merchants expanded into additional markets.

— reported by finance.yahoo.com · 17 May 2026 · NI-7F573EE
finance.yahoo.com ↗
14 May 2026
NRR152%

Net revenue retention (Local-to-local TPV): 152% (Q1 2026) — “Annual growth and high net revenue retention rate (NRR) due to expansion among existing merchants... NRR 152%”

— DLocal Limited · SEC 6-K report · filed 14 May 2026 · NI-6BAA4EC
SEC 6-K report ↗
18 Mar 2026
NRR145%

Net revenue retention: 145% (FY2025) — “Our NRR was 145% for the year ended December 31, 2025, and 113% for the year ended December 31, 2024.”

— DLocal Limited · SEC 20-F annual report · filed 18 Mar 2026 · NI-060FF50
SEC 20-F annual report ↗
18 Mar 2026
NRR158%

Net revenue retention: 158% (Q4 2025) — “TPV retention reached 158% and net revenue retention, 145%”

— Pedro Arnt, Chief Executive Officer, DLocal Limited · Earnings call, Q4 2025 · 18 Mar 2026 · NI-F28CD69
Earnings call, Q4 2025 ↗
12 Nov 2025
NRR149%

Net revenue retention: 149% (Q3 2025) — “this past quarter increased to 149%. During the quarter, we continued to partner with best-in-class players”

— Pedro Arnt, Chief Executive Officer, DLocal Limited · Earnings call, Q3 2025 · 12 Nov 2025 · NI-4C3270F
Earnings call, Q3 2025 ↗

27 earlier entries are in the full version. Get full access →

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.