DoubleVerify
doubleverify.com ↗In their words
“No new deactivations among our Top 100 customers in Q4”
“DoubleVerify reported strong net revenue retention of 109%, with top clients increasing average spend from $2.2M to $4.3M.”
“Our gross revenue retention rate was over 95% for the three months ended March 31, 2026”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures DoubleVerify has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (9)
DoubleVerify reported poor net revenue retention rate amid slower Q2 revenue delivery.
DoubleVerify Holdings reported gross revenue retention improved in Q2 2026 with $193.79M revenue.
DoubleVerify reported strong net revenue retention of 109%, with top clients increasing average spend from $2.2M to $4.3M.
Gross revenue retention (advertiser customers): 95% (Q1 2026) — “our gross revenue retention rate was over 95% for the three months ended March 31, 2026”
Churn (Top 100 customers): 0% (Q4 2025) — “no new deactivations among our Top 100 customers in Q4”
Net revenue retention: 109% (FY2025) — “net revenue retention of 109% in 2025, 112% in 2024 and 124% in 2023”
Gross revenue retention: 95% (FY2025) — “maintained over 95% gross revenue retention rates across our customer base”
Gross revenue retention (Advertiser customers): 95% (Q3 2025) — “Continued to achieve a Gross Revenue Retention rate of over 95% in the third quarter.”
Churn (Top 100 customers): 0% (Q3 2025) — “0 churn among our top 100 customers in Q3”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.