Doximity
doximity.com ↗In their words
“The top 20 customers produced net revenue retention, or NRR, of 112%”
“Our top 20 customers remained our fastest growing, with a net revenue retention rate of 114%.”
“For our top 20 customers, net revenue retention was higher at 117%”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Doximity has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (21)
Doximity's net revenue retention stalled heading into fiscal Q4, cited in shareholder litigation as sales growth decelerated.
RBC Capital Markets noted that Doximity's stalled net revenue retention signals an increasingly competitive market.
Doximity Q1FY27 reports overall net revenue retention of 107%, with top 20 customers at 112%.
Doximity's net revenue retention pointed to an increasingly competitive market, amid sales growth but contracting net income.
Doximity's net revenue retention declined in an increasingly competitive market, raising questions about management disclosure timing.
RBC Capital Markets noted that Doximity's stalled net revenue retention suggested an increasingly competitive market.
RBC Capital Markets noted that Doximity's stalled net revenue retention suggests an increasingly competitive market.
Doximity's net revenue retention fell from 118% a year ago to 107%, though FY2026 revenue rose 13% to $645M.
Doximity reports net revenue retention rate of 107% in Q1, supported by solid pharma and hospital customer performance.
Doximity disclosed net revenue retention rate metrics in fiscal 2027 first quarter results.
Net revenue retention: 107% (Q2 2026 (as of June 30, 2026)) — “Net revenue retention rate is calculated by taking the TTM subscription-based revenue from our customers that had revenue in the prior TTM period and dividing that by the total subscription-based revenue for the prior TTM period. June … Net revenue retention rate 107% 118%”
Net revenue retention (top 20 customers): 112% (Q1 2027) — “The top 20 customers produced net revenue retention, or NRR, of 112%”
Doximity's net revenue retention dropped to 109%, with FY27 guidance implying only 4% revenue growth.
Doximity reported 126 customers contributing over $500,000, representing 84% of revenues, with strong net revenue retention rate.
Net revenue retention: 109% (FY2026 (ended Mar 31, 2026)) — “Net revenue retention rate 109% (Mar 31, 2026) vs 119% (2025)”
Doximity Q4 earnings call highlighted net revenue retention of 109% on a trailing 12-month basis with top customer expansion continuing.
Doximity Q4 and fiscal year 2026 results explain that net revenue retention rate compares subscription revenue from same customer set.
Doximity reported Q4 2026 record free cash flow and top 20 customers net revenue retention rate of 114%.
Net revenue retention (top 20 customers): 114% (Q4 2026) — “Our top 20 customers remained our fastest growing, with a net revenue retention rate of 114%.”
Net revenue retention: 112% (Q4 2025 (as of December 31, 2025)) — “December … Net revenue retention rate 112% 117%”
Net revenue retention (top 20 customers): 117% (Q3 2026) — “For our top 20 customers, net revenue retention was higher at 117%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.