DraftKings
draftkings.com ↗In their words
“From a revenue retention standpoint, we're still seeing over 100% retention each year after a new user cohort is acquired”
“DraftKings reports strong unique payer retention in Q2 results.”
“DraftKings noted that customer retention is strong in their shareholder letter regarding 2025 prediction markets volume.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
DraftKings reports strong unique payer retention in Q2 results.
DraftKings noted that customer retention is strong in their shareholder letter regarding 2025 prediction markets volume.
Net revenue retention: 100% (annual) — “from a revenue retention standpoint, we're still seeing over 100% retention each year after a new user cohort is acquired”
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Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.