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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Dynatrace

Dynatrace

TechnologyEnterprise software & SaaSApplication Performance SaaSDT
dynatrace.com ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
110%
NRR
20 May 2026
95%
GRR
9 Feb 2026

In their words

“Net retention rate or NRR on a trailing 12-month basis was 110% in the fourth quarter”
— James Benson, Chief Financial Officer, Dynatrace · Earnings call, Q4 2026 · 13 May 2026 · NI-8B4842F
“Gross retention rate in Q3 remained in the mid-90s”
— James Benson, Chief Financial Officer, Dynatrace · Earnings call, Q3 2026 · 9 Feb 2026 · NI-D48B98C
“Dynatrace's net revenue retention rate stood at 110% last quarter, indicating existing customers spent 10% more.”
— reported by investing.com · 23 Sep 2026 · NI-F0CAF1C

NPS disclosures (0)

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Retention over time

Retention figures Dynatrace has published, by date. Where several business units report, the one reported most often is shown.

109%109.5%110%110.5%111%111.5%112%NRR 111% · 9 Feb 2026111NRR 110% · 13 May 2026110NRR 110% · 20 May 2026110
109%109.5%110%110.5%111%111.5%112%NRR 111% · 9 Feb 2026111NRR 110% · 13 May 2026NRR 110% · 20 May 2026110

Retention disclosures (6)

Open in the retention database →

23 Sep 2026
Retention110%

Dynatrace's net revenue retention rate stood at 110% last quarter, indicating existing customers spent 10% more.

— reported by investing.com · 23 Sep 2026 · NI-F0CAF1C
investing.com ↗
12 Aug 2026
Retention

Dynatrace discusses net revenue retention in context of AI observability demand and consumption growth, but no specific figure provided.

— reported by marketbeat.com · 12 Aug 2026 · NI-B1AFFCD
marketbeat.com ↗
20 May 2026
NRR110%

Net revenue retention: 110% (FY2026) — “Dollar-based net retention rate … As of March … ”

— Dynatrace · SEC 10-K annual report · filed 20 May 2026 · NI-DF57C16
SEC 10-K annual report ↗
13 May 2026
NRR110%

Net revenue retention: 110% (Q4 2026 (trailing 12-month)) — “Net retention rate or NRR on a trailing 12-month basis was 110% in the fourth quarter”

— James Benson, Chief Financial Officer, Dynatrace · Earnings call, Q4 2026 · 13 May 2026 · NI-8B4842F
Earnings call, Q4 2026 ↗
9 Feb 2026
NRR111%

Net revenue retention: 111% (December 31, 2025) — “Dollar-based net retention rate 111% 111%”

— Dynatrace · SEC 10-Q quarterly report · filed 9 Feb 2026 · NI-FEC2C3B
SEC 10-Q quarterly report ↗
9 Feb 2026
GRR95%

Gross revenue retention: 95% (Q3 2026) — “Gross retention rate in Q3 remained in the mid-90s”

— James Benson, Chief Financial Officer, Dynatrace · Earnings call, Q3 2026 · 9 Feb 2026 · NI-D48B98C
Earnings call, Q3 2026 ↗

25 earlier entries are in the full version. Get full access →

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.