eDreams ODIGEO
edreams.com ↗In their words
“EDreams ODIGEO expands Prime in South Africa; South African subscribers delivered Net Promoter Score of 62, indicating high customer satisfaction.”
“EDreams Prime member satisfaction reached an all-time record with Net Promoter Score of 61 for accommodation.”
“EDreams ODIGEO SA reported a high Net Promoter Score and superior customer lifetime value relative to acquisition cost in Q4 2026 earnings.”
Disclosed NPS over time
Every Net Promoter Score eDreams ODIGEO has published, by date.
NPS disclosures (8)
…eDreams ODIGEO SA reported a high Net Promoter Score and superior customer lifetime value relative to acquisition cost in Q4 2026 earnings.
…eDreams ODIGEO's Net Promoter Scores in Mexico and Argentina demonstrate meaningful increase compared to established European benchmarks.
…eDreams ODIGEO has a high Net Promoter Score and provides superior lifetime value to customer acquisition cost ratios.
…eDreams ODIGEO expands Prime in South Africa; South African subscribers delivered Net Promoter Score of 62, indicating high customer satisfaction.
…eDreams ODIGEO expanded into South Africa with high customer advocacy reflected in exceptional Net Promoter Scores.
…eDreams Prime member satisfaction reached an all-time record with Net Promoter Score of 61 for accommodation.
…eDreams Prime Member Satisfaction reached an all-time record, with Net Promoter Score ratings 36% higher than previous benchmarks.
…eDreams ODIGEO reported a 10% increase in Net Promoter Score among subscribers utilizing flexibility features.
Retention disclosures (0)
No retention figures yet.
2 earlier entries are in the full version. Get full access →
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.