Equity Residential
equityresidential.com ↗In their words
“61% of our residents renewing with a 4.7% achieved renewal rate increase”
“With nearly 59% of our leases renewing and both of these were in line with what we thought”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Retention rate: 61% (Q1 2026) — “61% of our residents renewing with a 4.7% achieved renewal rate increase”
Retention rate: 59% (Q3 2025) — “with nearly 59% of our leases renewing and both of these were in line with what we thought”
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Lighthouse companies in Real estate & homebuilding
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.