Erie Indemnity Company
erieinsurance.com ↗In their words
“Erie Indemnity maintains a customer retention rate of approximately 90%, with customers staying approximately 6-7 years longer than industry average.”
“Erie Indemnity reports fee revenue growth with customer retention declining from low-90s to high-80s.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Erie Indemnity reports fee revenue growth with customer retention declining from low-90s to high-80s.
Erie Indemnity maintains a customer retention rate of approximately 90%, with customers staying approximately 6-7 years longer than industry average.
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Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.