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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Consumer goods & food  /  Ethos Technologies Inc.
70
Latest disclosed NPS
26 Feb 2026
3
NPS entries
3 with a number
2025–26
Years covered
3 entries in all

In their words

“And which we have been doing for the past year, whether it's accelerating engineering, analytics, marketing, client service, agent service, fraud management models, agent quality, automating operations, internal tooling and more. This has really been a key driver behind our 98% gross margins and our client satisfaction ratings, if you look at our NPS of over 70 for the past year.”
— Peter Colis, Chief Executive Officer, Ethos Technologies Inc. · Earnings call, Q4 2025 · 26 Feb 2026 · NI-ACB60CC
“The consumer experience on the Ethos platform eliminates the cumbersome medical exams and extensive paperwork of traditional processes. Our NPS score is 70, compared to the carrier industry average of 14. We also believe in transparency and value.”
— Ethos Technologies Inc. · SEC S-1 IPO prospectus · filed 20 Jan 2026 · NI-729D69D
“The consumer experience on the Ethos platform eliminates the cumbersome medical exams and extensive paperwork of traditional processes. Our NPS score is 70, compared to the carrier industry average of 14. We also believe in transparency and value.”
— Ethos Technologies Inc. · SEC S-1 IPO prospectus · filed 5 Dec 2025 · NI-01BD885

Disclosed NPS over time

Every Net Promoter Score Ethos Technologies Inc. has published, by date.

6969.57070.5712026NPS 70 · 5 Dec 202570NPS 70 · 20 Jan 202670NPS 70 · 26 Feb 202670
6969.57070.5712026NPS 70 · 5 Dec 202570NPS 70 · 20 Jan 202670NPS 70 · 26 Feb 202670

NPS disclosures (3)

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26 Feb 2026
NPS70

…and which we have been doing for the past year, whether it's accelerating engineering, analytics, marketing, client service, agent service, fraud management models, agent quality, automating operations, internal tooling and more. This has really been a key driver behind our 98% gross margins and our client satisfaction ratings, if you look at our NPS of over 70 for the past year.

— Peter Colis, Chief Executive Officer, Ethos Technologies Inc. · Earnings call, Q4 2025 · 26 Feb 2026 · NI-ACB60CC
Earnings call, Q4 2025 ↗
20 Jan 2026
NPS70

The consumer experience on the Ethos platform eliminates the cumbersome medical exams and extensive paperwork of traditional processes. Our NPS score is 70, compared to the carrier industry average of 14. We also believe in transparency and value.

— Ethos Technologies Inc. · SEC S-1 IPO prospectus · filed 20 Jan 2026 · NI-729D69D
SEC S-1 IPO prospectus ↗
5 Dec 2025
NPS70

The consumer experience on the Ethos platform eliminates the cumbersome medical exams and extensive paperwork of traditional processes. Our NPS score is 70, compared to the carrier industry average of 14. We also believe in transparency and value.

— Ethos Technologies Inc. · SEC S-1 IPO prospectus · filed 5 Dec 2025 · NI-01BD885
SEC S-1 IPO prospectus ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.