Etihad Airways
etihad.ae ↗In their words
“Etihad Airways reported Net Promoter Score increased by 10 per cent year-on-year in 2025, along with record AED 2.6 billion profit.”
“Etihad Airways delivers record nine-month profit of AED 1.7B with continued customer satisfaction rise and Net Promoter Score improvement.”
“Etihad Airways reported record nine-month profit with customer satisfaction continuing to rise throughout 2025, measured by Net Promoter Score.”
NPS disclosures (3)
Etihad Airways reported Net Promoter Score increased by 10 per cent year-on-year in 2025, along with record AED 2.6 billion profit.
Etihad Airways delivers record nine-month profit of AED 1.7B with continued customer satisfaction rise and Net Promoter Score improvement.
Etihad Airways reported record nine-month profit with customer satisfaction continuing to rise throughout 2025, measured by Net Promoter Score.
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.