EverCommerce
evercommerce.com ↗In their words
“Multi-solution customers continuing to generate NRR above 100%”
“Customers that purchase and utilize more than one solution are naturally some of our most profitable and stickiest customers with an NRR of greater than 100%.”
“EverCommerce reports Net Revenue Retention of 94% in Q2 2026, impacted by declining third-party partner revenue.”
NPS disclosures (1)
EverCommerce reported very high gross provider retention and patient Net Promoter Score in Q1 2026.
Retention over time
Retention figures EverCommerce has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (9)
EverCommerce insiders cashed out as analysts adjusted targets based on net revenue retention metrics.
EverCommerce reports Net Revenue Retention of 94% in Q2 2026, impacted by declining third-party partner revenue.
Net revenue retention: 94% (Q2 2026) — “Maintained annualized net revenue retention rate of approximately 94% and 97% for quarters ended June 30, 2026 and 2025”
EverCommerce reports trailing 12-month net revenue retention of 95%, with multi-solution customers generating NRR above 100%.
EverCommerce reported 95% net revenue retention over the trailing 12 months, with multi-solution customers generating NRR above 100%.
Net revenue retention: 95% (Q1 2026) — “Maintained annualized net revenue retention rate of approximately 95% and 97% for quarters ended March 31, 2026 and 2025”
Net revenue retention: 96% (Q4 2025) — “We maintained an annualized net revenue retention rate of approximately 96%, 91% and 93% for the quarters ended December … and 2023, respectively.”
Net revenue retention (multi-solution customers): 100% (TTM) — “multi-solution customers continuing to generate NRR above 100%”
Net revenue retention (multi-solution customers): 100% (TTM) — “Customers that purchase and utilize more than one solution are naturally some of our most profitable and stickiest customers with an NRR of greater than 100%.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.