Pure Storage
everpure.com ↗In their words
“We released our latest audited Net Promoter Score, which is the gold standard for customer loyalty and satisfaction. We achieved an industry high NPS of 84 for calendar 2025. While much of the industry remains with scores in the 30s, we have maintained a score above 80 for more than a decade, while increasing our customer base to over 14,500.”
“Everpure maintains a 10-year average Net Promoter Score of 90.”
“Everpure reports a net promoter score of 84 and annual recurring revenue of $2.04 billion.”
Disclosed NPS over time
Every Net Promoter Score Pure Storage has published, by date.
NPS disclosures (23)
Everpure uses Net Promoter Score as part of go-to-market organization evaluation on shareholder call.
Everpure maintains one of the highest Net Promoter Scores for over a decade.
Everpure has maintained one of the highest Net Promoter Scores for over a decade.
Everpure maintains a 10-year average Net Promoter Score of 90.
We make data management effortless while simultaneously scaling performance and significantly reducing energy consumption. With one of the highest Net Promoter Scores for over a decade, Everpure is the choice of the world’s most innovative organizations. For more information, visit www.everpuredata.com .
Everpure reported maintaining one of the highest Net Promoter Scores for over a decade in its Q2 FY2027 results.
Everpure highlights one of the highest Net Promoter Scores over more than a decade as it lands new design win.
Everpure claims to maintain one of the highest Net Promoter Scores for over a decade.
Everpure reports one of the highest Net Promoter Scores for over a decade.
Everpure reports a net promoter score of 84 and annual recurring revenue of $2.04 billion.
Everpure has maintained one of the highest Net Promoter Scores for over a decade.
We make data management effortless while simultaneously scaling performance and significantly reducing energy consumption. With one of the highest Net Promoter Scores for over a decade, Everpure is the choice of the world’s most innovative organizations. For more information, visit www.Everpuredata.com .
Everpure has a Net Promoter Score above 80, more than double the technology sector average.
Everpure claims one of the highest Net Promoter Scores for over a decade.
Everpure reports Net Promoter Score of 84 in Q4 fiscal 2026, serving more than 14,500 customers including ~64% of Fortune 500.
REVENUE GROWTH (in billions) 16% year-over-year growth RPO GROWTH (in billions) 40% year-over-year growth ✔ We increased our customer NPS to 84, among the highest in the industry, and added over 1,000 new customers. ✔ We grew subscription annual recurring revenue ( Subscription ARR ) to $1.9 billion, up 16% year-over-year. ✔ We are now Everpure.
Our enterprise business model supports the largest global organizations, including hyperscalers and managed service providers (MSPs). Today, we are in approximately 64% of Fortune 500 companies, and the loyalty of our customers is reflected in our market-leading, certified customer Net Promoter Score (NPS) of 84 as of December 31, 2025.
Pure Storage maintains an industry-leading Net Promoter Score, consistently ranking in the top 1% of B2B companies.
Industry Recognition & Accolades • Earned an audited Net Promoter Score of 84 —one of the highest in industry. • Named a Leader in the 2025 Gartner® Magic Quadrant™ for Enterprise Storage Platforms, positioned highest in execution and furthest in vision.
We released our latest audited Net Promoter Score, which is the gold standard for customer loyalty and satisfaction. We achieved an industry high NPS of 84 for calendar 2025. While much of the industry remains with scores in the 30s, we have maintained a score above 80 for more than a decade, while increasing our customer base to over 14,500.
Everpure has been consistently recognized for 12 years for having the highest Net Promoter Scores in its category.
Pandora increased Net Promoter Score by 10 points by automating frequently asked questions and using AI recommendations on its webshop.
Our customers are actively increasing their capacity and processing power while significantly reducing their carbon and energy footprint. It's easy to fall in love with Pure Storage, which is why we’ve received one of the highest Net Promoter Scores in the industry across the years.
Retention disclosures (1)
Net revenue retention (Subscription): 117% (FY2025) — “Our Subscription NDR, which approximates the year-over-year percentage growth in ARR from the same cohort of existing customers across comparable fiscal periods, was 117% and 113% for the fiscal years ended 2025 and 2026.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.