Fastly, Inc.
fastly.com ↗In their words
“Our annual revenue retention rate, which we reported at fiscal year-end was 98.7% for 2025”
“Fastly reported net revenue retention rose to 117% in Q2, as security revenue outpaced network services growth.”
“Fastly reported 98.7% annual revenue retention, cited as a leader in IDC MarketScape for WAAP platforms.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Fastly, Inc. has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (25)
Fastly reported net revenue retention rose to 117% in Q2, as security revenue outpaced network services growth.
Fastly reported 98.7% annual revenue retention, cited as a leader in IDC MarketScape for WAAP platforms.
Fastly's net revenue retention rose to 117% in Q2, from 113% in Q1, indicating accelerating expansion revenue from existing customers.
Fastly's net retention reached 117%, a four-year high, driven by strong bot management and DDoS security product growth.
Fastly reported net revenue retention of 117%, representing a three- to four-year high, at Citi's TMT conference.
Fastly achieved net revenue retention of 117% in Q2, with 23% YoY revenue growth and pro forma operating margin doubling to 15%.
Net revenue retention: 117.2% (LTM Q2 2026) — “For the trailing twelve months ended June 30, 2026 and 2025, our LTM NRR was 117.2% and 104.4%, respectively.”
Net revenue retention: 117% (Q2 2026) — “Last 12-month net retention rate (LTM NRR) increased to 117% in the second quarter from 113% in the first quarter of 2026.”
Fastly's LTM net retention rate improved to 113% from 100% a year ago, reflecting expansion within its customer base.
Fastly's net revenue retention rate of 107% trails the industry benchmark of 110%+, indicating difficulty increasing customer spend.
Fastly reported a net revenue retention rate of 107%, indicating strong expansion within existing customer accounts.
Fastly reported net revenue retention of 104% in Q2 2025, up from 100% in Q1 2025.
Fastly reported 107% net revenue retention rate but struggled with software usage growth.
Fastly's Net Revenue Retention climbed to 113% over the trailing year, up from 100%, alongside record gross margin of 65.1%.
Fastly's cross-sell strategy is driving improved net retention and stronger wallet-share capture.
Fastly's net revenue retention rate of 107% trails the industry benchmark of 110%+.
Fastly reported a last-twelve-months net retention rate of 113% in Q1 2026 earnings, alongside 11% year-over-year network services revenue growth.
Net revenue retention: 113% (LTM Q1 2026) — “For the trailing twelve months ended March 31, 2026 and 2025 our LTM NRR was 113.0% and 100.0%, respectively.”
Net revenue retention: 110.1% (LTM Q4 2025) — “Last-twelve Months Net Retention Rate ("LTM NRR") was 110.1% and 102.3%, respectively for Dec 31, 2025 and 2024.”
Gross revenue retention: 98.7% (FY2025) — “Annual Revenue Retention Rate ("ARR") was 98.7% and 99.0%, respectively for years ended December 31, 2025 and 2024.”
Retention rate: 98.7% (FY2025) — “Annual Revenue Retention Rate (ARR) 98.7%”
Net revenue retention: 110% (Q4 2025) — “Last 12-month net retention rate (LTM NRR) increased to 110% in the fourth quarter from 106% in the third quarter of 2025.”
Gross revenue retention: 98.7% (FY2025) — “Our annual revenue retention rate, which we reported at fiscal year-end was 98.7% for 2025”
Net revenue retention: 105.8% (LTM Q3 2025) — “Last-Twelve Months Net Retention Rate ("LTM NRR") 105.8% and 105.3% for trailing twelve months ended September 30, 2025 and 2024”
Net revenue retention: 106% (Q3 2025) — “Last 12-month net retention rate (LTM NRR) increased to 106% in the third quarter”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.